The Foundation Certificate in IT Service Management (a.k.a. ITIL® Foundation) has become the "must have" qualification for all IT professionals, with a staggering 200,000 people per year sitting the examination, worldwide.

 ITIL® Foundation Certification & ITIL® Foundation Exam

ITIL® Foundation is suitable for individuals who require a basic understanding of the ITIL® framework and how it may be used to enhance the quality of IT service management within an organization. The ITIL® Foundation Certification also applies to IT professionals who work within an organization that has adopted ITIL® and so need to be aware of and contribute to the overall service improvement programme.

  ITIL® V3 Foundation Level - PEOPLECERT

Upon successful completion of the education and examination components related to ITIL® Foundation certification, including the ITIL® Foundation exam, candidates gain knowledge and understanding in the following areas:
  • Service Management as a practice
  • Service Lifecycle
  • Key Principles and Models
  • Generic Concepts
  • Selected Processes
  • Selected Roles
  • Selected Functions
  • Technology and Architecture

Lifecycle Options Ltd. (LOL) offers two versions of this popular course:

Classic ITIL®

The course is run over three days and students sit the examination on the afternoon of the third day.

This is the usual format, recommended by the accrediting Examination Institutes (EIs).

Vital ITIL®

The course is run over two days and students sit the examination at the end of the second day.

This format compresses the same syllabus into two highly intensive days.

The syllabus is available from PEOPLECERT, our accrediting Examination Institute, here

Contact Us:
  • Registered Office: 7 Wallace Mews, Wallace Avenue, Worthing, West Sussex, BN11 5SS
  • Company Number: 8489609
  • Operations Hub: 23 Percival Lane, Runcorn, Cheshire, WA7 4UX
  • European Headquarters: Contrada Fonte Morina 4, Montelupone, Italia
  • Telephone: +44 7557 055744
  • eMail:

ITIL® is a registered trade mark of AXELOS Limited